October 10, 2023

Community Management Myth #5: It’s All Online

By David D.

This is part of a blog series on 10 Myths About Community Management, please see the main article for more details.

As technology permeates daily life, it’s all too easy to perceive community solely through online spaces like forums and social networks – but meaningful togetherness thrives wherever fellow humans connect. While online interactions augment reach and access, community requires nourishment across spheres through authentic appreciation for others as whole beings.

Impactful leadership recognizes community as a process rather than isolated exchanges; it flourishes as relationships deepen through sharing joy and burdens together candidly across mediums. Virtual ties strengthen in proportion to efforts building goodwill face-to-face through events, volunteerism and one-on-one exchanges emphasizing shared hopes over differences.

Digital channels facilitate discussion at scale yet lack nuances of in-person fellowship; personal encounters foster care through collectively witnessing humanity in one another beyond posts. Community endures because managers invest holistically in members across life’s rhythms – gatherings nourish online work and vice versa through mutual support.

Wise leaders structure initiatives considering members’ well-rounded needs. They promote real-world problem-solving uniting interests virtually and locally. Get-togethers humanize online peers by celebrating diversity authentically through empathy, humor and anchoring understanding amid complexity. Digital spaces brighten knowing humanity thrives where community takes root.

Community concerns far more than bytes – it means empowering each other as whole, complex people. Managers nurture this by making tech facilitate rather than displace relational depth. Personalization like video invites impromptu connection; shared creativity projects appeal to shared hopes beyond platforms. Tact conveys care beyond efficient data transfer. bonds endure through walking life’s journeys together; community managers realize this vital responsibility whether handholding newcomers online or championing marginalized groups IRL. Their guidance uplifts each contribution however members are able by believing in our common capacity for fellowship over temporary frictions. Togetherness enriches lives across avenues as one interdependent whole through empathy.

Community grows wherever related souls nurture care for humankind by addressing both digital disconnect and isolating socioeconomics with patience, without bias. Leadership nurtures this flower of fellowship across boundaries perceived by embracing our shared potential through compassion always, online or off, disputes notwithstanding. Thus community springs eternal wherever fellow travelers walk as one.

David D.
David D.

Building Online Communities since 1998 | Full Stack Community Professional | Host of Community Live