If you're interested in pursuing a career as a community professional, you're not alone! Community professionals play a vital role in building and maintaining strong, supportive communities that foster positive social connections and promote well-being. Whether you're...
Community Manager Live
While the show is on hiatus, please enjoy my musings.
Strategies to Boost Engagement and Activity
Reinvigorating Your Online Community When an online community begins to show signs of slowing down, it can be a concerning moment for community managers and members alike. A vibrant community is the lifeblood of engagement, providing a space for members to share,...
Crafting a Compass: Developing an Effective Code of Conduct for Thriving Online Communities
Online communities have become vibrant spaces for sharing ideas, fostering friendships, and building professional networks. However, as these virtual gathering places grow, so does the complexity of interactions among their members. This complexity can sometimes lead...
Cultivating the Art of Hosting Good Conversations Online
The hum of a lively party fills the air, where every guest feels seen, heard, and valued. This is the essence of a great gathering, and it's not confined to the physical world. In the digital realm, the art of hosting is just as crucial, if not more so, where the...
Understanding Client Goals: Key to Successful Data Analysis
In the world of data analysis, understanding client goals is crucial. By asking the right questions and engaging stakeholders, analysts can narrow down the scope of analysis and make better decisions. But data analysis is not a one-size-fits-all process - different...
You Can’t Fake Authenticity.
Building trust requires genuine listening and vulnerability. We live in a world that often feels inauthentic. From filtered photos on social media to careers built on exaggeration, fakery abounds. In a sea of phoniness, people yearn for something real. That's why...
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Meet David DeWald
David DeWald is a well-known online Community Professional with extensive experience in building, maintaining, and managing online communities. He has been involved in the field since the late 1990s and has worked with various organizations and businesses to establish and grow their online presence.
David is also active within the community management industry, sharing his knowledge and insights through various channels such as blogging, public speaking, and participating in online forums dedicated to the topic. Among his peers, he is respected for his expertise in community engagement, moderation, and development.
Community Professional at Ciena
Meet Tim McDonald
Tim has worked with No Kid Hungry, Cinnabon, and Carvel Ice Cream where he lead the overall marketing vision, strategy and execution of social media activations, including blogger programs and influencer relationships. In the two years working directly on the No Kid Hungry campaign, Giving Tuesday fundraising increased from $56,000 to over $249,000 in 2015.
Previously the Director of Community for The Huffington Post, where he set strategy and oversaw a team of moderators, support and standards for the leading online news site with over 300 million comments and 70,000 bloggers. Prior to this position, Tim built and managed a community for Huffington Post’s live streaming network, HuffPost Live, resulting in over 9,600 guests from more than 85 countries have joining live on-air and over 1.3 million comments on the platform.