Community Manager Live

While the show is on hiatus, please enjoy my musings.

Strategies to Boost Engagement and Activity

Strategies to Boost Engagement and Activity

Reinvigorating Your Online Community When an online community begins to show signs of slowing down, it can be a concerning moment for community managers and members alike. A vibrant community is the lifeblood of engagement, providing a space for members to share,...

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You Can’t Fake Authenticity.

You Can’t Fake Authenticity.

Building trust requires genuine listening and vulnerability. We live in a world that often feels inauthentic. From filtered photos on social media to careers built on exaggeration, fakery abounds. In a sea of phoniness, people yearn for something real. That's why...

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Your Hosts

Meet David DeWald

David DeWald is a well-known online Community Professional with extensive experience in building, maintaining, and managing online communities. He has been involved in the field since the late 1990s and has worked with various organizations and businesses to establish and grow their online presence.

David is also active within the community management industry, sharing his knowledge and insights through various channels such as blogging, public speaking, and participating in online forums dedicated to the topic. Among his peers, he is respected for his expertise in community engagement, moderation, and development. Mastodon

David DeWald

Community Professional at Ciena

Meet Tim McDonald

Tim has worked with No Kid Hungry, Cinnabon, and Carvel Ice Cream where he lead the overall marketing vision, strategy and execution of social media activations, including blogger programs and influencer relationships. In the two years working directly on the No Kid Hungry campaign, Giving Tuesday fundraising increased from $56,000 to over $249,000 in 2015.

Previously the Director of Community for The Huffington Post, where he set strategy and oversaw a team of moderators, support and standards for the leading online news site with over 300 million comments and 70,000 bloggers. Prior to this position, Tim built and managed a community for Huffington Post’s live streaming network, HuffPost Live, resulting in over 9,600 guests from more than 85 countries have joining live on-air and over 1.3 million comments on the platform.

 

Head of Community at Homeroom