by David DeWald | Mar 1, 2024 | Blog, Podcast
Welcome to the introductory episode of “An Incomplete History of Online Communities,” a podcast that delves into the fascinating evolution of online communities and platforms. Hosted by David DeWald, a seasoned community professional with 25 years in the...
by David DeWald | Feb 28, 2024 | Blog
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it’s important to start with customer service experience. This will help you develop your communication,...
by David DeWald | Feb 22, 2024 | Blog
The impact of Artificial Intelligence (AI) on the management of online communities and social media platforms is multifaceted, affecting various aspects such as onboarding systems, moderation, engagement, and connecting members. Onboarding Systems The onboarding...
by David DeWald | Feb 9, 2024 | Blog
Community A community typically refers to a group of individuals who share common interests, goals, or values and actively engage with one another. Members of a community interact, collaborate, and support each other, forming a sense of belonging and shared identity....
by David DeWald | Feb 7, 2024 | Blog
For years Community Management focused on building relationships, driving engagement, and cultivating positivity among group members. However, as online platforms grow more complex and community needs become more diverse, the responsibilities of community managers...
