Community Management Myth #8: Anyone Can Do It

by David DeWald

October 10, 2023

This is part of a blog series on 10 Myths About Community Management, please see the main article for more details.

Among prevailing misperceptions surrounding community management roles exists the notion anyone could successfully fill such positions given their social nature alone. However, meaningful leadership at scale demands nuanced competencies accumulated only through dedicated, hands-on practice over extended periods. Community work involves true professional disciplines requiring long-term cultivation – not casual assignments without substantial preparation.

Effective community guidance necessitates constant learning across boundaries to properly address diversity through respect, empathy and care. Group dynamics evolve quickly necessitating astute cultural awareness navigating complexity sensitively through civil discourse. Such interpersonal proficiencies develop gradually through experience applying theory amid varied realities checked by mentorship.

Additionally, coordinating events, projects, and member support behind pleasant facades requires bureaucratic and troubleshooting abilities that are developed through structured immersion, not impromptu assumption. The discreet bearing of anxiety and the motivation of others through emotional labor slowly enhances emotional intelligence and industry knowledge simultaneously.

Dedication exemplifies resilience in navigating volatility with patience and anchoring hope during hardships, alongside a community rather than reacting in isolation. Empathy, nuanced communication, and belief in humanity’s shared capacity for good differentiate those who empower autonomy sustainably from those who only seek brief control in reaction. Mastery emerges through the journey of stumbling along different paths sincerely, rather than through direction alone.

Communities deserve specialized caretakers committing career-long focus on interpersonal growth through coaching, feedback openly incorporating critique graciously and empowering fellowship freely upon expert foundations. Impacts stem believing understanding outweighs outward differences and cooperation uplifts where detachment once reigned through compassion. True guidance uplifts lives as diverse potentials illuminate one another amid disputes willingly, holistically rather than reaction.

Progress follows dedicated experience walking creatively with varied travelers, sharing discoveries and failures freely to advance harmonious partnerships – not commands alone. When respected as meaningful vocations requiring expertise systematically honed cooperatively over lifetimes, management flourishes communities whereas reductionism estranges oversight from deeper purposes responsibly nurturing human bonds. Togetherness blossoms wherever experienced caretakers dedicate careers cultivating fellowship through empathetic journeys unfolding endlessly.

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David is a seasoned community management professional with over 25 years of experience building, growing, and maintaining vibrant online communities. Since the late 1990s, David has been a pioneer in the field, working across gaming, technology, and SaaS industries to help organizations establish and expand their online presence.

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