Communities have become vibrant hubs where individuals connect, share ideas, and build relationships. Behind the scenes, however, lies a demanding profession that often goes unnoticed: Community Management. In this blog post, we'll explore the inherent challenges...
Community Management
Expert Community Management resources for professionals. Explore the history, strategies, and practical guides to building online communities from a 25-year industry veteran.

Constant Adaptation: The Evolution of Communities and the Role of Community Professionals
Communities have become an integral part of our digital landscape, providing platforms for people to connect, share ideas, and build relationships. However, the realm of communities is far from static. It is a dynamic space that evolves rapidly, shaped by the...
Navigating Privacy and Security Concerns: Safeguarding Communities
In today's interconnected world, communities have become an integral part of our social fabric. These virtual spaces offer platforms for individuals to connect, share ideas, and build meaningful relationships. However, with the growing prominence of communities, there...
Effective Community Management: Embracing Multidisciplinary Skills
Online communities have become vibrant hubs of interaction, bringing people from diverse backgrounds together to share ideas, support one another, and foster connections. Behind the scenes of these thriving communities, skilled individuals known as community...
Role Ambiguity: Navigating the Complex World of the Community Profession
In the ever-evolving landscape of communities, community professionals play a vital role in fostering engagement, building relationships, and ensuring a healthy and vibrant environment. However, the responsibilities and expectations placed upon community professionals...
Limited Recognition: The Undervalued Profession of Community Management
Online communities have become integral to the success of organizations across various industries. As these communities continue to grow and evolve, the role of community professionals has become increasingly vital. However, despite their crucial contributions,...
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Meet David DeWald
David DeWald is a pioneering online community professional with over 25 years of experience building, managing, and evolving digital communities of all sizes—some reaching millions of members. Since the late 1990s, he has partnered with diverse organizations and businesses to establish impactful online presences that foster engagement and growth. David is widely respected among his peers for his deep expertise in community strategy, engagement, moderation, and advocacy development. Beyond managing communities, he actively contributes to the industry through thought leadership, including public speaking, and blogging, sharing actionable insights to elevate the practice of Community Management globally.

Community Professional at Ciena
Meet Tim McDonald
Tim has worked with No Kid Hungry, Cinnabon, and Carvel Ice Cream where he lead the overall marketing vision, strategy and execution of social media activations, including blogger programs and influencer relationships. In the two years working directly on the No Kid Hungry campaign, Giving Tuesday fundraising increased from $56,000 to over $249,000 in 2015.
Previously the Director of Community for The Huffington Post, where he set strategy and oversaw a team of moderators, support and standards for the leading online news site with over 300 million comments and 70,000 bloggers. Prior to this position, Tim built and managed a community for Huffington Post's live streaming network, HuffPost Live, resulting in over 9,600 guests from more than 85 countries have joining live on-air and over 1.3 million comments on the platform.









