Community Management

Expert Community Management resources for professionals. Explore the history, strategies, and practical guides to building online communities from a 25-year industry veteran.

Group of Men Running on Streets

Community Building: A Marathon, Not a Sprint

Community building. It's an exciting journey, but one that requires patience and perseverance. Think of it not as a sprint, where instant results are the goal, but as a marathon that demands endurance and strategic pacing. Let’s explore why this mindset is crucial for...

read more...
Introducing Community Pros

Introducing Community Pros

I'm excited to introduce Community Pros, a groundbreaking platform I've founded, aimed at connecting individuals and organizations with verified community and social media experts. Today, fostering authentic relationships is more important than ever, and I've...

read more...
white paper with note

Minimum Viable Guide to Launching a Community

Please note that this is a very simplified outline, but it can lead to a successful community. For a far more in depth guide please check out The Ultimate Checklist for Launching a Community . First and foremost.... Don’t start a community without some type of initial...

read more...
red and white 8 logo

A Guide for New Reddit Moderators

Whether you've created a new subreddit or joined an existing mod team, this role comes with exciting opportunities and responsibilities. This guide will walk you through essential tips and best practices to help you succeed as a Reddit moderator. 1. Use Desktop for...

read more...
assorted-labeled book lot on white wooden shelf

Ultimate Bookshelf for Community Professionals

Updated: Nov. 5, 2025 Community Management is both an art and a science, requiring a blend of strategic thinking, empathy, and practical tools. Whether you're just starting out or are a seasoned professional, the right books can be your greatest allies. Here’s a...

read more...
business, corona, nature

Strategies to Boost Engagement and Activity

Reinvigorating Your Online Community When an online community begins to show signs of slowing down, it can be a concerning moment for community managers and members alike. A vibrant community is the lifeblood of engagement, providing a space for members to share,...

read more...

Your Host

Meet David DeWald

David DeWald is a pioneering online community professional with over 25 years of experience building, managing, and evolving digital communities of all sizes—some reaching millions of members. Since the late 1990s, he has partnered with diverse organizations and businesses to establish impactful online presences that foster engagement and growth. David is widely respected among his peers for his deep expertise in community strategy, engagement, moderation, and advocacy development. Beyond managing communities, he actively contributes to the industry through thought leadership, including public speaking, and blogging, sharing actionable insights to elevate the practice of Community Management globally.

Mastodon

David DeWald

Community Professional at Ciena

Meet Tim McDonald

Tim has worked with No Kid Hungry, Cinnabon, and Carvel Ice Cream where he lead the overall marketing vision, strategy and execution of social media activations, including blogger programs and influencer relationships. In the two years working directly on the No Kid Hungry campaign, Giving Tuesday fundraising increased from $56,000 to over $249,000 in 2015.

Previously the Director of Community for The Huffington Post, where he set strategy and oversaw a team of moderators, support and standards for the leading online news site with over 300 million comments and 70,000 bloggers. Prior to this position, Tim built and managed a community for Huffington Post's live streaming network, HuffPost Live, resulting in over 9,600 guests from more than 85 countries have joining live on-air and over 1.3 million comments on the platform.

 

Head of Community at Raptive

Want to be a guest?

Start Listening Today!