Community Manager Live is currently on hiatus. If you enjoy authentic, reflective discussions about community building, please check out the blog below for insights and practical tips on community management.
Welcome to the introductory episode of “An Incomplete History of Online Communities,” a podcast that delves into the fascinating evolution of online communities and platforms. Hosted by David DeWald, a seasoned community professional with 25 years in the…
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it’s important to start with customer service experience. This will help you develop your communication,…
The impact of Artificial Intelligence (AI) on the management of online communities and social media platforms is multifaceted, affecting various aspects such as onboarding systems, moderation, engagement, and connecting members. Onboarding Systems The onboarding…
Community A community typically refers to a group of individuals who share common interests, goals, or values and actively engage with one another. Members of a community interact, collaborate, and support each other, forming a sense of belonging and shared identity….
For years Community Management focused on building relationships, driving engagement, and cultivating positivity among group members. However, as online platforms grow more complex and community needs become more diverse, the responsibilities of community managers…
As digital spaces continue expanding social connections, community leadership requires nuanced skills accommodating diverse personalities. Many wonder if an introverted disposition offline can transition smoothly to the extroverted engagement often associated with…
David DeWald is a pioneering online community professional with over 25 years of experience building, managing, and evolving digital communities of all sizes—some reaching millions of members. Since the late 1990s, he has partnered with diverse organizations and businesses to establish impactful online presences that foster engagement and growth. David is widely respected among his peers for his deep expertise in community strategy, engagement, moderation, and advocacy development. Beyond managing communities, he actively contributes to the industry through thought leadership, including public speaking, and blogging, sharing actionable insights to elevate the practice of community management globally.
