by David DeWald | Sep 30, 2025 | Blog
Community management is its own distinct discipline, yet every week numerous job postings pop up calling for “community managers” whose duties have little to do with what real community work entails. Instead, these roles often read more like a mix of marketing, social...
by David DeWald | Feb 28, 2024 | Blog
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it’s important to start with customer service experience. This will help you develop your communication,...
by David DeWald | Oct 10, 2023 | Blog
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Technology undoubtedly transforms possibilities for group interaction and coordination at unprecedented scales. Automated tools streamline back-end...
by David DeWald | Oct 10, 2023 | Blog
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Communities strive to cultivate an atmosphere of care, positivity and empowerment overall. However, a common misperception exists that successful...
by David DeWald | Oct 10, 2023 | Blog
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Among prevailing misperceptions surrounding community management roles exists the notion anyone could successfully fill such positions given their...