by David DeWald | Jan 15, 2026 | Blog
The great misunderstanding at the heart of community “Build it and they will come” is the most persistent lie in community building because it flatters founders, executives, and platform teams in exactly the ways they most want to be flattered: your product is...
by David DeWald | Mar 26, 2024 | Blog
In the world of data analysis, understanding client goals is crucial. By asking the right questions and engaging stakeholders, analysts can narrow down the scope of analysis and make better decisions. But data analysis is not a one-size-fits-all process –...
by David DeWald | Feb 28, 2024 | Blog
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it’s important to start with customer service experience. This will help you develop your communication,...
by David DeWald | Feb 22, 2024 | Blog
The impact of Artificial Intelligence (AI) on the management of online communities and social media platforms is multifaceted, affecting various aspects such as onboarding systems, moderation, engagement, and connecting members. Onboarding Systems The onboarding...
by David DeWald | Jan 30, 2023 | Blog
Hey there! Today, we’re going to talk about promoting and recognizing online community leaders and influencers. These are the people who make your community amazing – they’re active, they contribute great ideas, and they help shape the...
