Building trust requires genuine listening and vulnerability. We live in a world that often feels inauthentic. From filtered photos on social media to careers built on exaggeration, fakery abounds. In a sea of phoniness, people yearn for...
Welcome to the introductory episode of "An Incomplete History of Online Communities," a podcast that delves into the fascinating evolution of online communities and platforms. Hosted by David DeWald, a seasoned community professional with...
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it's important to start with customer service experience. This will help you develop your...
The impact of Artificial Intelligence (AI) on the management of online communities and social media platforms is multifaceted, affecting various aspects such as onboarding systems, moderation, engagement, and connecting members....
Community A community typically refers to a group of individuals who share common interests, goals, or values and actively engage with one another. Members of a community interact, collaborate, and support each other, forming a sense of...
For years Community Management focused on building relationships, driving engagement, and cultivating positivity among group members. However, as online platforms grow more complex and community needs become more diverse, the...
As digital spaces continue expanding social connections, community leadership requires nuanced skills accommodating diverse personalities. Many wonder if an introverted disposition offline can transition smoothly to the extroverted...
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Technology undoubtedly transforms possibilities for group interaction and coordination at unprecedented scales. Automated...
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Communities strive to cultivate an atmosphere of care, positivity and empowerment overall. However, a common misperception...
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Among prevailing misperceptions surrounding community management roles exists the notion anyone could successfully fill...
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. A common misperception frames community management strictly as an operational role where personal connection and caring...
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. A pervasive myth exists that community management involves little more than casual conversation and social interactions,...