I'm excited to introduce Community Pros, a groundbreaking platform I've founded, aimed at connecting individuals and organizations with verified community and social media experts. Today, fostering authentic relationships is more...
Latest Blogs
Minimum Viable Guide to Launching a Community
Please note that this is a very simplified outline, but it can lead to a successful community. For a far more in depth guide please check out The Ultimate Checklist for Launching a Community . First and foremost.... Don’t start a...
A Guide for New Reddit Moderators
Whether you've created a new subreddit or joined an existing mod team, this role comes with exciting opportunities and responsibilities. This guide will walk you through essential tips and best practices to help you succeed as a Reddit...
Ultimate Bookshelf for Community Professionals
Updated: Nov. 5, 2025 Community Management is both an art and a science, requiring a blend of strategic thinking, empathy, and practical tools. Whether you're just starting out or are a seasoned professional, the right books can be your...
Strategies to Boost Engagement and Activity
Reinvigorating Your Online Community When an online community begins to show signs of slowing down, it can be a concerning moment for community managers and members alike. A vibrant community is the lifeblood of engagement, providing a...
Crafting a Compass: Developing an Effective Code of Conduct for Thriving Online Communities
Online communities have become vibrant spaces for sharing ideas, fostering friendships, and building professional networks. However, as these virtual gathering places grow, so does the complexity of interactions among their members. This...
Cultivating the Art of Hosting Good Conversations Online
The hum of a lively party fills the air, where every guest feels seen, heard, and valued. This is the essence of a great gathering, and it's not confined to the physical world. In the digital realm, the art of hosting is just as crucial,...
Understanding Client Goals: Key to Successful Data Analysis
In the world of data analysis, understanding client goals is crucial. By asking the right questions and engaging stakeholders, analysts can narrow down the scope of analysis and make better decisions. But data analysis is not a...
You Can’t Fake Authenticity.
Building trust requires genuine listening and vulnerability. We live in a world that often feels inauthentic. From filtered photos on social media to careers built on exaggeration, fakery abounds. In a sea of phoniness, people yearn for...
Introducing “An Incomplete History of Online Communities” the Podcast
Welcome to the introductory episode of "An Incomplete History of Online Communities," a podcast that delves into the fascinating evolution of online communities and platforms. Hosted by David DeWald, a seasoned community professional with...
Mastering Community Management: Strategies, Tools, and Continuous Improvement
Becoming a Community Professional is a fulfilling and rewarding career that requires a unique set of skills and experience. To become successful, it's important to start with customer service experience. This will help you develop your...
Unlocking the Potential: How AI can Transform Online Community Management
The impact of Artificial Intelligence (AI) on the management of online communities and social media platforms is multifaceted, affecting various aspects such as onboarding systems, moderation, engagement, and connecting members....
Community Vs. Audience: What’s the difference?
Community A community typically refers to a group of individuals who share common interests, goals, or values and actively engage with one another. Members of a community interact, collaborate, and support each other, forming a sense of...
What Exactly is a Full Stack Community Professional?
For years Community Management focused on building relationships, driving engagement, and cultivating positivity among group members. However, as online platforms grow more complex and community needs become more diverse, the...
The Power of Ambiversion: How Blending Introversion and Extroversion Makes Ideal Community Professionals
As digital spaces continue expanding social connections, community leadership requires nuanced skills accommodating diverse personalities. Many wonder if an introverted disposition offline can transition smoothly to the extroverted...
Community Management Myth #10: Tech Can Replace Human Touch
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Technology undoubtedly transforms possibilities for group interaction and coordination at unprecedented scales. Automated...
Community Management Myth #9: It’s All Positive and Peaceful
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Communities strive to cultivate an atmosphere of care, positivity and empowerment overall. However, a common misperception...
Community Management Myth #8: Anyone Can Do It
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. Among prevailing misperceptions surrounding Community Management roles exists the notion anyone could successfully fill...
Community Management Myth #7: Personal Ties Don’t Matter
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. A common misperception frames Community Management strictly as an operational role where personal connection and caring...
Community Management Myth #6: It’s An Easy Job
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. A pervasive myth exists that Community Management involves little more than casual conversation and social interactions,...
Community Management Myth #5: It’s All Online
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. As technology permeates daily life, it's all too easy to perceive community solely through online spaces like forums and...
Community Management Myth #4: It’s All About Making Money
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. A pervasive myth surrounding community work frames it primarily as a vehicle for revenue generation and business growth...
Community Management Myth #3: You Need a Background in Customer Service or Marketing
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. There exists a pervasive notion that Community Management careers demand specific professional backgrounds in roles like...
Community Management Myth #2: It’s all About Enforcing Rules and Policing Behavior
This is part of a blog series on 10 Myths About Community Management, please see the main article for more details. There exists a common misperception that Community Management is simply about reactively enforcing rules and policing...
Community Management Myth #1: Social Media Management is the same as Community Management
This is part of a blog series on 10 Myths About Community Management, please see the main article for more detials. One common misperception is that social media management and Community Management refer to the same job. While online...

























